I called the PO, called all my neighbors with the same street number (we live in a small gated community with many numbers same only street name different), left a written message in my mailbox for the mail carrier (he didn't respond). Tracking says “delivered” but it wasn’t. FedEx. FedEx Smartpost hands off the package to USPS for last-mile delivery. Got the notification a moment later that it had been delivered. I was here all morning and there was no attempted delivery to my door. The other two items were delivered 4 hours prior to the time of the delivery scan on the missing item. Go. If within a  few days, you don’t get your package or any information about it, then you can lodge your complaint. MegaBabe717. Checked along the street etc. Called FedEx when tracking said it was delivered but it hadn't been. Packages in the FedEx system receive scans at various points between pickup and delivery. Firstly, the sooner you let them know, the faster they can track your package. Usually if I say it has been delivered … I checked my order status and it said it was still on it's way. Has anyone been through this? It can be done either through email or directly on their helpline number—1-800-463-3339. It wasn't delivered here or at the neighbors either apparently. Tracking shows an item as delivered signed for. / I tracked my shipment and there wasn't any update on it. People at home all day. eval(ez_write_tag([[336,280],'trackingadvice_com-banner-1','ezslot_4',135,'0','0'])); Most of the time, how and under what circumstances your package is delivered, is not in your hands. FedEx is warning consumers not to fall for a new scam that tries to trick them into opening a text or an email about the status of a delivery. Companies respond better when others are watching. Ask him about the whereabouts of your package, and if he has delivered it, to whom. Nevertheless, if you are facing a situation where your package hasn’t been delivered to you even when the status says so, here are the steps you should take.eval(ez_write_tag([[300,250],'trackingadvice_com-medrectangle-4','ezslot_3',128,'0','0'])); The first step that you need to take in such a scenario is to contact FedEx as soon as possible. FedEx says they're opening an investigation and I can't get through to anyone at ATT. Silver Supporting Member. Those are two separate companies and they do not "share". It says no signature was required so I don't know how to prove I didn't get it. FedEx Scheduled Delivery Pending: The Solution, FedEx Return to Sender: The Complete Guide, Where Can I Drop Off USPS Packages? Contact both Google and FedEx. So I went and clicked on the tracking and it said the item was in Brooklyn (which is not on the way from Utah to Illinois). Forums. What to do when FedEx says my package was delivered, but I didn't get it :(Thread starter Scitex; Start date Feb 24, 2003; Sidebar Sidebar. Social. This situation is precisely what I’ll be talking about today. I was home all day the day they said it was delivered and Fedex has always rung my bell when they delivered something, even when it didn't require a signature. Fedex tracking indicates my package was delivered this evening. Operating in numerous countries all over the globe, their impeccable service is excellent. What’s odd is I have an Amazon hub for shipments and yet it says it was left at the front door. In cases where a package says delivered but hasn’t reached the customer, more often than not, the item has been delivered to the neighboring house. Messages 1,119. 120 views . Press question mark to learn the rest of the keyboard shortcuts. 0 comments ... worth about 120$ It said it was delivered on Thursday to my door but I know that wasn't true. Make sure that you also contact the person who was supposed to make your delivery. But theft is high. Next Last. Not to mention it was a $500 package. Please contact hello@watchgang.com work out a process to get a replacement watch sent out. Make sure that you have your package details, such as the tracking number, handy. FedEx is one of, if not the, most reliable private courier service in the world. It is not unusual for a package to go for more than 24 hours without a scan while in transit – your package may still be traveling as intended. If the tracking page indicates that your shipment is on time, please use the ‘Estimated Delivery Date’ as a guide for when your shipment will arrive. My package was supposed to be already delivered but it has not yet arrived. Fedex says it was delivered but it wasn't - am I screwed? Don't use the excuse that filing a claim with Fedex will work, most of the time if the item shows delivered they side with the driver and you lose the case, please don't respond if you have no idea how this process works. Always ensure that you have stated your address and corresponding shipping details correctly. FedEx Tracking Is Not Updating: The Solution, How Late Does FedEx Deliver Packages? If there is any wrong delivery detected on the part of FedEx, you should primarily contact their customer care center. Usually, shipping companies provide the customer with contact details of the person supposed to make their delivery. This is a less frequent issue with FedEx, but the most important thing to do first is to check and make sure they didn’t leave it in a different spot than your normal carrier. The company is alerted either by the sender or by the company’s internal tracking system. If they say no, there's nothing more you can do. FedEx package says delivered, but never actually was delivered. I didn't find it until 6 weeks after it was delivered when I was going in to pick-up something that FedEx had left there. At the delivery address. I live in a private drive so it is unlikely it was stolen within the 10-15 minutes. First: share to improve GetHuman4704148's odds. To sum up what my FedEx rep told me: "Send another one and hope it arrives." NO sign of the package. I don't know what I can do! I was also told I would have to call back the day after Xmas. They claim they recieved some packages from Fedex but nothing with my name on it. Over the years, some shipment companies have carved out a unique name for themselves with their superior services. Doing so will eliminate any confusion that may arise during delivery. A lot of the time, couriers tend to leave packages outside your door, which may have been collected by your neighbors for safekeeping. For more information please contact FedEx Customer Service at 800 FedEx … Delivery Scams Imitating Amazon, UPS, FedEx, And DHL, Are On The Rise, Usps Flat Rate Boxes: All You Need to Know, Usps Delivery Hours: All You Need to Know. USPS tracking says it was delivered at 3:04pm at/in unit/box ... but I don't have it yet. So there is no harm in waiting around for a few days, given that you have taken some of the steps … You need to contact FedEx in order to get them to check their records as the package should be a signed delivery (at least that is the process in the UK with DHL). I was home all day, my kids were home with me in the afternoon plus my husband came home that evening. It was sent via the cheapest manner, so you can understand my disbelief when FedEx claims it was left on my porch without a signature less than two days after I ordered it! For more information please contact FedEx Customer Service at 800 FedEx … Using your tracking number, you can access your package's most up-to-date information. If you weren't home, you can hardly claim that you "know" it was never delivered whereas he/she "knows" that it was. Posted by 6 days ago. Make sure that you explain the situation elaborately and provide them your package details. FedEx Well most of those packages that are delivered from any carrier are scanned and they're supposed to be scanned at the place of delivery. It shows it out for delivery and then said "misdelivered." 9,365. They have procedures in place for this situation. Thread starter sublimeaudio; Start date Oct 8, 2015; Prev. FedEx's tracking said it was delivered Thursday at 11:47 and was left at my "front door", but no package. Previous Next S. Scitex Senior member. In the past usually we have told them to check with carrier and gave other ideas. Strength in numbers! One of them is the one and only – FedEx. Signature box just shows a web link for Hermes corona virus policy. It could have been delivered to the wrong person by mistake or you might have wrong tracking number. If at this point it still has not arrived, then the package is most likely stolen. I hear ya - I'll always use signature required going forward. They didn't ask if I wanted to sign for the phone so now I got something saying that my phone was delivered yesterday at 10:56 am but I didn't get it. WE included in our shop policies we are not responsible for stolen packages . Flower beds looked at. You should first contact them and let them know of the situation before you file a formal complaint. I'm pretty sure that they either never delivered it or took it to the wrong place. Anybody else done this routine. Tracking says “delivered” but it wasn’t. The carrier will scan it as delivered and the item won’t show up until one or two days later. Designandgrace 2019-04-04 17:19:21 UTC #12. First: share to improve GetHuman-cctegart's odds. 436 Views Message 5 of 16 1 Helpful Reply. MegaBabe717. You’ll be surprised to know often packages are left in these places, without the customer knowing. Go. Customer says they did not get the item but fedex says they did. It came five days later,” he said. There is also a possibility that they may have mistaken your order for their own and taken it. No package and no signs of any FedEx truck anywhere in the neighborhood. I'm at wits end. My iPhone 12 was supposed to be delivered this morning. FedEx review from Fresno, California rated 1.1/5.0 with 1 Comment: I placed my first order of YOUNG LIVING PSK as a new member on May 10, and I got an email confirmation with tracking number that it was shipped May 11. As the e-commerce platform has boomed, shipment companies have risen to a status of great importance. My wife and I both were home that entire day, so I know it wasn't delivered to this address. Tracking * ***** GetHuman4704148's customer service issue with FedEx from April 2020. What are you going to do, hold a gun to the FedEx employee and make them file a police report. What’s odd is I have an Amazon hub for shipments and yet it says it was left at the front door. Options. Help with my FedEx issue. BLERG! “I actually filed a claim with FedEx because they said it was delivered on the date that it was actually supposed to arrive at my house and it wasn't. I called them and they said they would call the terminal and have the driver investigate. They called the driver who described where it was delievered, two streets up. I know that it is but natural to assume the worst, but it may not be the case at all. Unfortuantly, while the Post Office is generally reliable, when mistakes happen they cannot be held accountable and will not offer a reasonable solution as FedEx would. Dec 21, 2013 . So there is no harm in waiting around for a few days, given that you have taken some of the steps mentioned above. But, let me tell you, they are surely not without fault. Fedex tracking says it was delivered and signed for. The customer svc rep said she opened a claim for me but couldn't give me a reference number so I am seriously doubting that she did anything. I work in the front of the house and literally saw the FedEx truck drive down the street. Using your tracking number, you can access your package's most up-to-date information. 9,365. eval(ez_write_tag([[250,250],'trackingadvice_com-leader-1','ezslot_10',130,'0','0'])); If you want to be extra careful and not take any chances, you can also have your package delivered to the nearest FedEx office. Make sure that you check your mailbox as well. It was an express package that was allegedly delivered at 9 in the morning. Gold Supporting Member. Been on hold now for 20+ minutes at 1 800 GO FEDEX. They responded that they did not get it and then left negative feedback before we could even contact fedex. This is important for many reasons. Companies respond better when others are watching. Strength in numbers! eval(ez_write_tag([[300,250],'trackingadvice_com-box-3','ezslot_0',137,'0','0']));In recent years, the need for delivery and shipment services has skyrocketed. I called the customer service number and was told that they could not contact the drivers today because of the holiday. I’ve been in contact with customer service and they are useless. The seller has wiped his hands of the issue, since he shipped it, and the post office says they delivered it. Like checking up on your neighbors it shows it out for delivery and then the customer service number and told... 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Will scan it as delivered signed fedex says item was delivered but wasn t especially if the package to address! Of 2 Go to page manner possible me: `` Send another one and hope it....

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