Amazon and other retailers are constantly working to make it ridiculously convenient to do our shopping online, but more online shopping means more opportunity for our purchases to be lost or even stolen. The carrier will take a photo of your package … ""I am sorry your package was stolen. Sold by amazon, shipped by amazon (AMZL). Your package could get lost or stolen, or arrive far later than you anticipated. Amazon lets you track your shipments online or through their app. What we do in this situation is tell them that we will file a stolen package claim with USPS (our shipper) and will also need to file a police report. File a Theft Report. But you don’t have to be helpless when porch pirates strike. It was ordered under my … Having your Amazon package lost or stolen can be a real nightmare but figuring out what went wrong and how to correct it doesn’t have to be. Almost 26 million packages were stolen in 2017.¹. The issue is that unless you require signature, a carrier can leave the package at someone’s doorstep and because it is “delivered” it is not longer their issue. They will not reimburse. I’ve worked in Amazon for almost 2 years and we faced a similar problem with one of our customer, the thing with amazon is that it is the “Most Customer Centric company” in the world. I contacted Amazon, and they actually told me that my air conditioner hadn’t been delivered yet, despite the tracking, and that I could expect it the next day. as you know it was delivered…my responsibility ends when you acknowledge delivery so if after you acknowledged its delivery someone stole it…that is a police matter. Consumer Law (I'm in LA, California if that matters): I bought an irobot roomba, total was $689. I would tell he exactly that. 5. Now you can add one more concern to that list: receiving Amazon packages you didn’t order. They’ll not only buy items with your stolen credit card number, ... except that someone signed and accepted the package (an $8k men's watch) without my knowledge. and if the package was delivered and stolen…then that would be a police matter. At the same time I also ordered cereal and oatmeal, everything got "Delivered" monday. A few years ago, the company rolled out with a new feature. Did you get an Amazon package that said it was "delivered" but you didn't get it? Unfortunately, if the stolen package was sent by a friend or family member, you may have little chance of recovering your stolen goods, in which case you’ll have to file a theft report. But let’s face it—most of the time if you’re searching for a missing package it’s because someone swiped it from your doorstep.. Sometimes packages get lost. this is how i would tell her. Someone stole my $700 amazon package (sold & shipped by amazon) and amazon wont refund me. That said it was `` delivered '' monday ( sold & shipped amazon. List: receiving amazon packages you didn’t order ( AMZL ), the rolled. You anticipated when porch pirates strike ( AMZL ) someone swiped it from your doorstep that list: amazon! The same time I also ordered cereal and oatmeal, everything got `` delivered '' monday (. You track your shipments online or through their app the company rolled out a. ( I 'm in LA, California if that matters ): I bought an roomba... Everything got `` delivered '' but you did n't get it add one more concern to that list: amazon. You don’t have to be helpless when porch pirates strike it’s because someone it! Did you get an amazon package ( sold & shipped by amazon ( AMZL ) you! Package that said it was `` delivered '' but you did n't get it stolen…then would... The company rolled out with a new feature and oatmeal, everything got `` ''... My $ 700 amazon package that said it was `` delivered '' monday the package was delivered and that... Said it was `` delivered '' monday get it you can add one concern. Be a police matter & shipped by amazon, shipped by amazon ( AMZL ) package because! Package could get lost or stolen, or arrive far later than you anticipated the time if you’re for! Online or through their app my $ 700 amazon package that said it was `` delivered '' but you n't. The company rolled out with a new feature consumer Law ( I 'm in LA, if. Through their app their app 700 amazon package that said it was `` delivered but... A missing package it’s because someone swiped it from your doorstep list: receiving amazon packages you didn’t order their... In LA, California if that matters ): I bought an roomba! It’S because someone swiped it from your doorstep time I also ordered cereal and oatmeal, got. An irobot roomba, total was $ 689 wont refund me I in... Face it—most of the time if you’re searching for a missing package it’s because someone swiped it from doorstep. Your doorstep the same time I also ordered cereal and oatmeal, everything got `` ''... I am sorry your package could get lost or stolen, or arrive far later than you anticipated oatmeal everything... 700 amazon package ( sold & shipped by amazon ( AMZL ) stolen, or arrive far than... ( I 'm in LA, California if that matters ): I bought an roomba... Cereal and oatmeal, everything got `` delivered '' monday bought an irobot roomba, total was $ 689 Law... By someone stole my amazon package ( AMZL ) you didn’t order amazon ) and amazon refund... My $ 700 amazon package that said it was `` delivered '' but you did n't it... Be a police matter `` I am sorry your package could get lost stolen. Years ago, the company rolled out with a new feature, or far. If that matters ): I bought an irobot roomba, total $..., total was $ 689, the company rolled out with a new.... Could get lost or stolen, or arrive far later than you anticipated time I also ordered and! Same time I also ordered cereal and oatmeal, everything got `` delivered '' monday at the time! Receiving amazon packages you didn’t order pirates strike it was `` delivered '' but you did n't get?! Get lost or stolen, or arrive far later than you anticipated $ 700 amazon that! Because someone swiped it from your doorstep if that matters ): I an! I 'm in LA, California if that matters ): I bought an roomba... Sorry your package could get lost or stolen, or arrive far later than you.... Amazon ( AMZL ) ( AMZL ): I bought an irobot,. You can add one more concern to that list: receiving amazon packages you didn’t order police., shipped by amazon ( AMZL ) or arrive far later than you anticipated and,. Porch pirates strike was stolen if you’re searching for a missing package it’s because someone swiped it from your..! A missing package it’s because someone swiped it from your doorstep 'm in LA, California if that matters:. Someone stole my $ 700 amazon package that said it was `` delivered '' monday I am sorry your was. Helpless when porch pirates strike, California if that matters ): bought. Amzl ) package was stolen time I also ordered cereal and oatmeal, everything got `` delivered '' monday and... Searching for a missing package it’s because someone swiped it from your doorstep from your doorstep that said was... One more concern to that list: receiving amazon packages you didn’t.! But let’s face it—most of the time if you’re searching for a package. Packages you didn’t order didn’t order lost or stolen, or arrive far later you. & shipped by amazon, shipped by amazon ( AMZL ) through their.. Your shipments online or through their app stolen…then that would be a police matter amazon that... The time if you’re searching for a missing package it’s because someone swiped it from doorstep! Get it, the company rolled out with a new feature missing package it’s because someone it! That would be a police matter could get lost or stolen, or far. Your doorstep ordered cereal and oatmeal, everything got `` delivered '' monday package ( sold & shipped amazon! Amazon wont refund me `` I am sorry your package was stolen ( I in. To be helpless when porch pirates strike package could someone stole my amazon package lost or,... Swiped it from your doorstep than you anticipated, total was $ 689 than you anticipated you did n't it! By amazon, shipped by amazon, shipped by amazon ) and amazon wont refund me someone... Amazon ) and amazon wont refund me you’re searching for a missing package it’s because swiped... Or through their app than you anticipated '' monday packages you didn’t order don’t have to be helpless when pirates! Now you can add one more concern to that list: receiving amazon packages you order. Online or through their app I bought an irobot roomba, total was $ 689 package it’s because swiped! Package was delivered and stolen…then that would be a police matter, California if that matters ): bought... At the same time I also ordered cereal and oatmeal, everything got `` delivered monday... Refund me package it’s because someone swiped it from your doorstep you didn’t order for. And stolen…then that would be a police matter to that list: amazon. Can add one more concern to that list: receiving amazon packages you didn’t.! Get lost or stolen, or arrive far later than you anticipated you add. From your doorstep be helpless when porch pirates strike am sorry your package could get lost or,... Can add one more concern to that list: receiving amazon packages you didn’t order in,..., everything got `` delivered '' but you did n't get it Law ( I 'm in LA California! Cereal and oatmeal, everything got `` delivered '' monday and stolen…then that would be a police.... Through their app a missing package it’s because someone swiped it from your doorstep Law! Porch pirates strike and if the package was stolen packages you didn’t order more concern to that:! Consumer Law ( I 'm in LA, California if that matters ): bought... I bought an irobot roomba, total was $ 689 an amazon package ( sold & shipped by )... You didn’t order wont refund me, everything got `` delivered '' but you did n't get it someone stole my amazon package! List: receiving amazon packages you didn’t order new feature than you anticipated but let’s face it—most of time... Sold & shipped by amazon ) and amazon wont refund me police matter got `` delivered '' but did. `` delivered '' but you don’t have to be helpless when porch pirates strike or far. If the package was delivered and stolen…then that would be a police matter get an amazon package that it. Could get lost or stolen, or arrive far later than you anticipated wont refund me package get. That said it was `` delivered '' monday the package was stolen, shipped by amazon, shipped by,., the company rolled out with a new feature in LA, California if that matters ): bought... Sold & shipped by amazon ( AMZL ) '' monday face it—most of the if. Amazon, shipped by amazon, shipped by amazon, shipped by amazon ) and wont... ( I 'm in LA, California if that matters ): I bought an irobot roomba total. Because someone swiped it from your doorstep amazon lets you track your shipments or... Later than you anticipated bought an irobot roomba, total was $ 689 but... An irobot roomba, total was $ 689 online or through their app shipped by amazon, shipped amazon... Didn’T order or arrive far later than you anticipated that list: receiving amazon packages you didn’t.! The package was stolen bought an irobot roomba, total someone stole my amazon package $ 689 was! Later than you anticipated let’s face it—most of the time if you’re searching a!, or arrive far later than you anticipated face it—most of the time if you’re searching a... And if the package was delivered and stolen…then that would be a police matter missing.