When you start a business you don't expect to waste your valuable time speaking with the bank. They made a multitude of errors when opening the account from losing paperwork to countless failures to call back. New start up business and new customer to Coconut by A robot then asks why you are calling, but doesn't see to recognise "to speak to a human being". Find your best business bank account quickly and simply. The results must legally be published on their website according to the Financial Conduct Authority, but they are difficult to find. Mylesc500 (1 review written), by All we can say is that it took 3 + months to even get our online banking sorted, so next time we’ll stay with NatWest… Read More, by Go… I did 3 complaints about that, and the senior complaints officer admitted that they have a problem in the business department but she… Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under Registration Number 169628. Bank of Scotland Business Account for new businesses. (1 review written), I had wrongly paid in £22000 into the bank on credit slip we had never used Faced with two front desk idiots who then pass us to the next branch 15 miles further on, where business banking is controlled from. 1hr 20mins phone call during which I was passed around four operators. There… The current account has no annual fee although this subject to a minimum monthly average balance, you also get 25 free transactions each month and it has 0% AER/gross variable rate. Spectacularly bad Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month. The team in South Gyle where the team are based are nothing short of useless. !… Read Full Review, Written on: 23/05/2015 " The service… My account manager who appears to have… A free inside look at company reviews and salaries posted anonymously by employees. Fri – Phone many times throughout the day, finally call taken in the afternoon. Read Full Review, Starting up a one man consultancy business and applied on line to BOS on 14th January 2014. Read Full Review, Written on: 12/12/2011 A.Razzouk If you are an existing business customer and you require a new account, please contact Business Direct […] " I have just spent 42 minutes in a telephone queue to end up speaking to no one. He doesn't answer his mobile phone, doesn't respond to numerous voicemails you leave him and has no landline number. Find out what you’ll need to provide using the simple business banking checklist from UK Finance, the … Until today 20th May, they could not open the account for me. (1 review written), Tried to make an internet payment to a new supplier but the account name only allows for 12 characters. On 21 Feb 2014 I contacted the bank to open a business account, I signed the application and sent all the required documents using their internal mail in the branch. The opening procedure was an utter joke. Here is a horror story for you. There is NO relationship with this man. MELVYNHOLMAN The investigation was suspended and i was not told. 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